FAQ's

How do I book a trip with GETTOURED?
Booking a trip with us is easy! You can browse our website to explore our destinations and packages, then simply fill out our online booking form or contact our team directly to assist you with your booking.

What destinations do you offer?
We offer a wide range of destinations worldwide, including popular tourist spots, exotic locales, and off-the-beaten-path destinations. Visit our website to view our current list of destinations and packages.

Can I customize my trip?
Yes, we understand that every traveler has unique preferences and requirements. We offer customizable packages tailored to your needs, including accommodation, transportation, activities, and more. Contact us to discuss your customization options.

What types of accommodations do you offer?
We offer a variety of accommodation options to suit every budget and preference, including luxury resorts, boutique hotels, vacation rentals, and budget-friendly hostels. Let us know your preferences, and we'll find the perfect accommodation for you.

Do you provide travel insurance?
While we do not provide travel insurance directly, we strongly recommend purchasing travel insurance to protect against unforeseen events such as trip cancellation, medical emergencies, and lost luggage. We can assist you in finding suitable coverage from reputable insurance providers.

What is your cancellation policy?
Our cancellation policy varies depending on the type of booking and the terms and conditions of the travel supplier. We recommend reviewing the cancellation policy of your booking carefully before making a reservation. Contact us for more information on our cancellation policy.

How can I contact you in case of an emergency during my trip?
We provide 24/7 emergency assistance to our clients. You will receive contact information for our emergency assistance team along with your travel documents. In case of an emergency, you can reach us anytime for assistance.

Do you offer group discounts?
Yes, we offer special discounts for group bookings. Whether you're planning a family vacation, corporate retreat, or group tour, we can provide competitive pricing and personalized service for groups of all sizes. Contact us for more information on group discounts.

What safety measures are in place for COVID-19?
The safety and well-being of our clients are our top priority. We adhere to all local health and safety guidelines and work closely with our travel partners to implement enhanced cleaning protocols, social distancing measures, and other safety measures to ensure a safe and enjoyable travel experience.

How can I provide feedback on my trip?
We welcome feedback from our clients and strive to continuously improve our services. You can provide feedback by filling out our online feedback form, contacting our customer service team, or leaving a review on our website or social media channels.